One simple price
for every room.

No transaction fees. Cancel any month.

No fees per charge

HotelPay

Guests pay with their room key at every till you connect.

€2
/ room per month, excl. VAT
Get early access
Includes
Room charges from the till
Tips included in the charge
Never posted twice
Automatic retries
Live reception view
Rooms and keys
Charging on or off per room
Hotel admin and receptionist roles
Staff invitations
Mews and Van Eijsink Dish
Email support and setup help

NFC reader

Reads the room key at the till. You need one per till.

€49
/ once per till, excl. VAT
Order a reader
What you get
One reader for one till
Connects by Bluetooth or USB
Works like a keyboard
No driver or app needed
Works with your room keys
Yours once it is paid for
Replaced if faulty on arrival

Hotel groups

For groups that run HotelPay in more than one hotel.

Custom
Let's talk
Talk to us
Everything in HotelPay, plus
Pricing agreed for your group
Setup help for each hotel
Tell us what your group needs

Prices exclude VATBilled monthly in advanceCancel any month

Feature

Hotel groups

Talk to us
Pricing
Price
€2 per room per month
Talk to us
NFC reader
€49 once per till
Talk to us
Transaction fees
0%
0%
Contract
Month to month
Talk to us
Group pricing
Not included
Talk to us
Room charges
Room charges from the till
Included
Included
Tips included in the charge
Included
Included
Never posted twice
Included
Included
Automatic retries
Included
Included
Front desk
Live reception view
Included
Included
Rooms and keys
Included
Included
Charging on or off per room
Included
Included
Team
Roles: hotel admin and receptionist
Included
Included
Staff invitations
Included
Included
Integrations
Mews
Included
Included
Van Eijsink Dish
Included
Included
Hotek key encoders, through our key bridge
Included
Included
Security
EU hosting (Frankfurt)
Included
Included
Hashed key numbers
Included
Included
Encrypted credentials
Included
Included
Support
Email support
Included
Included
Setup help
Included
Included

Frequently asked questions

Every room your hotel keeps in HotelPay counts, whether charging is on or off. Adding a room adds it to your bill. Archiving a room takes it off.

Yes. Switching charging off only stops that room from taking key payments. It does not change what you pay. To take a room off the bill, archive it.

No. All prices are shown excluding VAT. VAT is charged as the law requires.

Your subscription runs month to month. You can cancel at any time by emailing support@dgme-hotelpay.com. Cancellation takes effect at the end of the current billing month.

No. We do not refund partial months. When you cancel, HotelPay keeps working until the end of the billing month.

One per till. Each reader costs €49, excluding VAT, as a one-time purchase, and it is yours once it is paid for.

No. You pay per room, not per charge, so a busy night at the bar costs you nothing extra.

Today HotelPay works with Mews as your PMS and Van Eijsink Dish (booq) as your till system. Hotek key encoders are supported through our key bridge. Using something else? Talk to us.

We bill monthly in advance and send you an invoice each month. Invoices are payable within 14 days of the invoice date.